FAQs

1. What’s included in a standard cleaning service?

Our standard cleaning covers all the essential tasks to keep your home looking fresh and tidy. This includes dusting furniture and surfaces, vacuuming carpets and rugs, mopping hard floors, sanitizing bathroom and kitchen surfaces, wiping mirrors, emptying trash bins, and general tidying. We also spot clean baseboards, light switches, and door handles. This service is perfect for regular maintenance and is customizable based on your needs and home size.

2. Do I need to be home during the cleaning?

Not at all—most of our clients prefer to go about their day while we handle the cleaning. As long as we can access your home, we’re happy to work while you're away. Whether that’s through a key, garage code, or smart lock, we make arrangements that are secure and convenient for you. And don’t worry—we’re fully bonded and insured, and every cleaner is thoroughly vetted for your peace of mind.

3. Do you bring your own cleaning supplies and equipment?

Yes! We bring all the necessary supplies and equipment to get the job done. From vacuums and microfiber cloths to eco-friendly, non-toxic cleaning products, we come fully prepared. If you have a special product you’d like us to use, just let us know. We’re happy to accommodate your preferences to ensure your home is cleaned exactly the way you like.

4. Are your cleaning products safe for pets and children?

Absolutely. We use environmentally friendly, non-toxic cleaning products that are safe for pets, babies, and everyone in your household. We understand how important it is to keep your home not just clean, but healthy too. Our products are tough on grime but gentle on people and pets, so you can breathe easy knowing your space is sparkling and safe.

5. How long does a typical cleaning take?

The length of your cleaning depends on the size of your home, the level of service, and any special requests. A standard cleaning for a typical 3-bedroom home usually takes 2 to 3 hours. Deep cleans and move-in/move-out services may take longer. When you book, we’ll provide a more specific time estimate based on your needs so you can plan your day with confidence.